Privacy Policy

1. Introduction

Anew Home Interioa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website anewhomeinterioa.com (the "Site") or use our interior design services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter
• Create an account on our website
• Communicate with us via email, phone, or chat
• Participate in surveys or promotions
• Book consultations or services

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Project details and design preferences
• Budget and timeline information
• Payment information (processed securely through third-party providers)
• Photos of your space (when provided for design purposes)

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device information (mobile device ID, screen resolution)

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide interior design services, consultations, and project management
• Communication: To respond to inquiries, send updates about your projects, and provide customer support
• Marketing: To send newsletters, promotional materials, and information about our services (with your consent)
• Website Improvement: To analyze usage patterns and improve our website functionality
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: To process payments, maintain records, and conduct business analytics

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing services
• Payment processing
• Analytics and website optimization
• Customer relationship management

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from government authorities.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and employee training
• Secure payment processing through certified providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that determine retention periods include:

• The nature of the information collected
• Legal and regulatory requirements
• Business and operational needs
• Your consent and preferences

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Correction

You have the right to access and update your personal information. You can do this by contacting us directly or updating your account settings.

8.2 Deletion

You may request deletion of your personal information, subject to certain legal and business requirements.

8.3 Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly
• Updating your communication preferences

8.4 Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it's used
• The right to delete personal information
• The right to opt out of the sale of personal information
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Effective Date

This Privacy Policy is effective as of January 1, 2025, and applies to all information collected by Anew Home Interioa on or after this date.